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FSO's versus Brokers

Not just another Lead Referral Network!

Many people confuse Franchise Sales Outsource companies with Broker networks, but in fact, they are two different types of organizations entirely.

Franchise brokers are, in a legal sense, often referred to as Lead Referral Networks (LRNs).  (For the sake of clarity, we refer to broker networks as a whole as LRNs and the individuals within those networks as brokers.) 

The primary role of LRNs is to provide pre-qualified leads to participating franchisors in return for a success fee.

Responsibilities

LRNs/Brokers

FSOs

Primary function

Provide Qualified Leads

Take lead through the sales process until a sale is closed

Number of Concepts Represented

60 – 200 or more

Generally under 20

Number of concepts an individual broker or salesperson would actively promote

60 – 200 or more

1 – 4

Exclusivity

Generally non-exclusive.  Often, franchisors will have relationships with multiple LRNs.

Generally exclusive.

Reporting obligations

None

Monthly  

Contractual obligations

None

Negotiated levels of annual franchise sales activity specified in contract

Required marketing

None, although they may ask franchisors to attend/sponsor annual conventions

Negotiated levels of marketing expenditure on the part of the franchisor included in most contracts

Fees

Success fees only, with averages ranging between $15,000 and $30,000.  Some LRNs will try to take a percentage of the royalty as well (we strongly recommend against this).

Most FSOs will try to take a fee for each franchise sold plus percentage of the royalty.

 

Franchise Dynamics in unique in that it does not take any of our client's royalty .

Responsible for data entry

Franchisor

FSO

Responsible for sending material

Franchisor/Broker

FSO

Responsible for pre-qualification

Broker

FSO

Responsible for follow-up

Franchisor

FSO

Responsible for Discovery Day

Franchisor

FSO

Responsible for UFOC Disclosure

Franchisor

FSO

Responsible for document management

Franchisor

FSO

Responsible for final qualification and the actual decision on the award of a franchise

Franchisor

Franchisor

  
 

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